Consuela Felt Charm-J Consuela

Prompt shipping and expert packing

We are able offer many shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse personnel are well trained and will be able to pack the items according to the exact and precise specifications. Before shipping, your goods will be thoroughly inspected and secured. We ship to thousands clients every day in a variety of countries. This shows that we're committed to becoming the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centres.

Orders that contain more than one item are assigned processing periods in accordance with the item.

We will thoroughly inspect all items ordered before shipping. The majority of orders are shipped within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

Stock is dynamic. It's not completely managed by us, since we have multiple organizations, such as the factory and our storage. Therefore, the actual inventory could fluctuate at any moment. Be aware that it is possible for your order to be out of stock after you've placed your order.

Our policy is valid for 30 days. If you have passed 30 days in the past since you purchased and we are unable to offer you a return or exchange.

In order to be eligible for a return the product must be unopened and in the same state that you received it. You must have the item in its original packaging.